The actual goods can slightly deviate from the articles shown. Exempted are errors pertaining to prices, descriptions as well as illustrations. All prices include 20.0% VAT but don't include shipping unless specifically stated.
When an order is submitted and accepted by the MLE Trading Ltd a sales contract is created for the said service which will be confirmed via e-mail. With the submission of an order the customer accepts the GT&C. Airsoft weapon replicas can only be purchased by individuals of 18 years and older according to the “Schusswaffen-VO”. For this purpose the buyer must provide proof of age by submitting an ID copy.
3 Terms for delivery
The products are sent once we receive the payment (exception: Cash on Delivery). In general the products are supplied as soon as possible or latest within 5-10 business days from receipt of payment. Orders containing products with a delivery time are only shipped once complete. The delivery times mentioned are non binding. Compensation claims for non-delivery or because the manufacturer or supplier did not supply (or not in time) are void. Should an article no longer be available by the manufacturer or supplier, the MLE Trading Ltd can withdraw from the contract and the transferred funds will be refunded.
4 Reservation of proprietary rights & Legal collection
The property of the goods remains with the MLE Trading Ltd until their complete payment. If outstanding amounts are not paid even after a reminder the case can be handed over to the respective legal office for prosecution. The interest is 5%. For orders sent with the payment method „Cash on Delivery“ not picked up by the customer in time and then returned by post, MLE Trading Ltd imposes a handling fee of EUR 30.- payable by the customer (on top of the additional shipping fee).
For all products offered, the warranty period is 24 months from date of purchase unless otherwise noted. Price-reduced products are excluded from this warranty. For business customers the warranty period is 12 months. The warranty covers all material and production defects. The warranty is void if unauthorized repairs or modifications are made to the goods by the customer. Improper handling will also void the warranty. In case of defects you are entitled to a free repair. The costs for the return are to be borne by the customer. Costs caused by returned packages will not be accepted by us.
6 Contract withdrawal & returns
For all purchases of private customers, we offer a return policy of 14 days (period beginning on the day after reception of goods). The timely dispatch is sufficient to meet the deadline. The delivered goods must be returned intact, functioning, unused and in undamaged original packaging. Postage, delivery charges or other additional charges which are related to the delivery or the payment, will not be reimbursed. From an order value of EUR 199 (GLS) or EUR 299 (Post), standard delivery within Austria is included. The final order value is used for the calculation. If the threshold is not reached anymore due to a return, the shipping costs will be offset retrospectively and therefore deducted from the refund. The return policy does not apply on the purchase of goods that are not suitable by nature for a, price reduced items as well as products with a delivery time which therefore are not in stock at the time of purchase. The costs for the return are to be borne by the customer. Costs caused by returned packages will not be accepted. For the cancellation of a paid but not completed order, a compensation of 10% of the order value or at least € 40.- can be charged. There is no right of return for Business / Wholesale customers, all sales are final.
7 International Deliveries
International deliveries may be subject to import duties and taxes, which are levied once the package reaches its destination country. Any additional charges for customs clearance must be borne by the customer, unless otherwise stated in the order confirmation. MLE Trading has no control over additional charges in relation to customs clearance. Local customs of the destination country can give more information regarding taxes / duties that may apply.
8 Liability / Limitation of Liability
Any claims for damages, including consequential damages, are excluded, unless they are based on intentional or grossly negligent behavior of the MLE Trading Ltd or in case of damage to a person. In addition, the compensation for damage to persons and property is fully excluded, caused by improper or incorrect use of the goods or if unauthorized modifications or repairs have been made to the goods.
9 Data security
The personal data entrusted to the MLE Trading Ltd is treated as strictly confidential and is not passed on to third parties. Yet it can be used for internal promotion mailings.
All texts and pictures on our online shop are copyright protected. The copying and usage of the contents of our website are forbidden without written permission. Trespasses against the copyright will be prosecuted to the full extent of civil- and criminal law with possible claims to compensation for damages made.
11 Place of jurisdiction
The exclusive jurisdiction is Höchst, Austria. For consumers the right to sue at their domicile remains unaffected. Complaints against consumers are to be brought to the court of the area of their domicile. Only Austrian law shall be applicable to this contract, with the exclusion of the Viennese purchase law. Without prejudice to this, a consumer may rely on the law of the state in which he is habitually resident, if the choice of Austrian law removes him from the otherwise granted legal protection.
12 Additional regulations
The general trading conditions can be changed at any time by the MLE Trading Ltd.